Hitech Lanka Pvt Ltd – Privacy Policy
1. Introduction
Hitech Lanka Pvt Ltd is committed to protecting the privacy of our customers and visitors to our website. This privacy policy outlines the types of information we collect, how we use and protect that information, and the choices available to our customers regarding their personal data.
2. Information We Collect
Personal Information: We may collect personal information such as name, address, phone number, email address, and payment details when you make a purchase, contact us, or sign up for our services.
Non-Personal Information: We may collect non-personal information such as browser type, IP address, and browsing behavior on our website. This information helps us improve our website and services.
3. Use of Information
Order Processing: We use the personal information you provide to process and fulfill your orders, including shipping products and handling returns or refunds.
Communication: We may use your contact information to send you updates about your order, respond to your inquiries, or provide information about new products and promotions.
Improvement of Services: Non-personal information is used to analyze website traffic, improve our website, and enhance our services.
4. Information Sharing
Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and IT support. These service providers are required to protect your information and use it only for the purposes for which it was provided.
Legal Compliance: We may disclose your personal information if required by law or in response to legal processes, such as court orders or subpoenas.
5. Data Security
Hitech Lanka Pvt Ltd implements appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
6. Your Choices
Access and Correction: You have the right to access and correct your personal information held by Hitech Lanka Pvt Ltd. You may update your information by contacting our customer service team.
Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.